Optus has been formally warned by the ACMA for inaccurately billing hundreds of thousands of customers prior in 2011 and 2012. An Australian Communications and Media Authority (ACMA) investigation ...
An Australian Communications and Media Authority (ACMA) investigation found Optus continued to bill customers after they had transferred their service to other providers. The errors spanned a 10-year ...
The Australian Communications and Media Authority (ACMA) has found Optus in breach of the Telecommunications Consumer Protections (TCP) Code by charging businesses for landline services they did not ...
After two and a half years of development, Optus mobile customers will soon be able to view their call and data usage in near real time, the telco announced today. One of the biggest customer service ...
Optus has a nice, new offer: join up and receive bills for life, even if you don't need to pay them. That's how it seems to me as I continue to receive bills from the company two months and more after ...
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