Frontline supervisors and team leads play a key role in developing good employees and managing workforce issues. They are the first line of defense for problems with morale, harassment, productivity, ...

We still promote managers for technical skills, then hand them the keys without a playbook. Training shouldn't be sitting in a classroom, then going back to a high-stress floor. That's a recipe for ...

Corrective actions, whether informal or formal, must depend upon the nature, consequence(s), or potential consequence(s) of the employee's conduct or performance and surrounding circumstances and ...

Too many manufacturers treat supervisory roles as a backfill decision when they should be a pipeline decision.