In his decades-long career in tech journalism, Dennis has written about nearly every type of hardware and software. He was a founding editor of Ziff Davis’ Computer Select in the 1990s, senior ...

Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...

Digital experience delivers clear, personalized guidance to simplify care navigation and improve engagement “At Elevance Health, the member experience is at the heart of everything we do,” said Anita ...

In recent years, many leading companies have fallen victim to high-profile cyberattacks and data breaches. Cybercriminals and hackers around the world develop new methods and techniques to break into ...

I burned a pot of black beans the day I hired my virtual assistant. I was on break from my day job, writing my book proposal, preparing beans for dinner, and trying to stay relatively sane during the ...

Please provide your email address to receive an email when new articles are posted on . Virtual assistants can offer many benefits to physicians, such as improved workload and well-being. When ...

Adam Benjamin has helped people navigate complex problems for the past decade. The former digital services editor for Reviews.com, Adam now leads CNET's services and software team and contributes to ...

At the 2026 World Wide Developer Conference, Apple introduced an upgraded version of Siri, emphasizing its role as a ...

OAKLAND, Calif. — Patients participating in video visits with their primary care doctors in fall 2020 benefited from having a medical assistant help connect the call, particularly if they needed ...

INDIANAPOLIS--(BUSINESS WIRE)--Elevance Health announced today that it expanded access of its Virtual Assistant, a digital experience designed to help members easily access information, understand ...