Before 2020, improving the customer experience and expanding sales opportunities were already top of mind for many drug stores and retail pharmacies. COVID-19 changed everything. While benefiting the ...

A SeaTac airport employee verifies that the reservation of SEA Spot Saver virtual queuing customer. Photo Credit: Courtesy of VHT Theme park aficionados have gotten used to queuing virtually in recent ...

Virtual queuing technology is a crucial part of smart city initiatives. As cities globally seek to make better use of data to improve the quality of life for urban residents, they have implemented new ...

A host of call centers have become quite pleased about callers hanging up. Not surprising — those hang-ups have spelled lower operating costs, better agent efficiency, lower agent burnout and, yes, ...

As the Netherlands Plans Phased Reopening, Walibi Holland Looks to Empower Guests to Maintain Social Distancing with 100% Virtual Queuing Program ORLANDO, Fla., May 11, 2020 /PRNewswire/ -- accesso ...