New research in Contemporary Economic Policy reveals that generative artificial intelligence tools like GitHub Copilot may ...

AI-powered quiz platforms are rapidly evolving from entertainment tools into adaptive learning systems that personalize education and workforce training. New technologies integrate generative AI, ...

Following a one-year pilot project to explore the use of ChatGPT, Pennsylvania is ready to deploy AI tools to thousands of ...

Why fragmented workforce data systems leave agencies unprepared — and how integrated platforms change the equation.

Many contact center agents come, and then they go. It’s the nature of the role, especially for staff positions —job satisfaction is elusive and the work experience not to agents’ liking. For their ...

Facing margin pressures, increased industry regulations and the need to enhance guest satisfaction to drive traffic, restaurant operators and executives from Pizza Hut, HMSHost and Stacked Restaurants ...

Database software giant Oracle Corp. said today it’s pushing even further into the healthcare industry, adding new workforce management capabilities to its Oracle Fusion Cloud Human Capital Management ...

A conversation with Babson professor Tom Davenport on the democratization of digital transformation. New AI technology enables anyone to become a programmer — opening doors to faster analytics and ...

Inefficient tools, unhappy staff members, a shortage of workers, compliance concerns and soaring costs. Those workforce and operational challenges are a recipe for operational disarray for the ...

Career tools, coaching, and workshops to support Utahns in the job market. Utah’s Department of Workforce Services offers job seekers a robust suite of tools—from resume help and interview prep to ...